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Refund & Return Policy

We know you will love your KH goodies. However, if you are not satisfied, please email our support team at support@karinaharris.com  with your order number and we can start the return.  Items returned within 30 days of purchase can be refunded to the original form of payment (excluding shipping and handling fees). Returns up to 90 days from date of purchase are eligible for exchange. Please ensure that all returned items are in the original packaging and in new, unused condition. All items purchased during any sale are final sale and are not eligible for return or exchange.

What is the return/exchange process for international customers?

Items returned within 30 days of purchase are eligible for a refund – but due to the cost of international shipping we will refund 80% of the retail value paid. We will not ask you to send the item back. Should you need a replacement for damaged/defective items we will do so within 90 days of purchase. We do not refund taxes, duties or shipping fees. Contact support@karinaharris.com